Please contact us at contact@chorouq.com
Refund Period:
Refund requests will be accepted within 30 days from the date of purchase.
Refund Conditions:
Products must be returned in their original, unused, and undamaged condition.
Items on promotion or sale are not eligible for refunds.
Refunds do not apply to personalized products.
Refund Request Process:
Fill out the refund request form available on our website.
Wait for confirmation from our customer service.
Pack the product carefully and send it to the provided address.
Refund:
The refund will be processed within 7 business days after receiving the returned product.
The refund will be issued using the original payment method.
Exceptions:
Refunds will not be issued for products damaged due to misuse.
Services already provided are non-refundable.
Legal Compliance:
This policy complies with local consumer protection laws.
Periodic Review:
This policy will be reviewed every six months to ensure its alignment with current business practices.